Our Purpose

 
We strive to help you(our customer) keep your pets(our patients) as happy and healthy  as long as possible; by educating and encouraging you  to promote your pet's health and wellbeing through regular preventative care, and relief from illness and suffering.  We will provide a high quality, cost-effective,professional service tailored individually to you and your pet in a clean, safe and caring enviornment.
 

Practice history

The practice was initally set up  by Miss Jean Burgess in 1987 treating both pets and horses having converted the existing building into a Veterinary  premises.  On her retirement Mr. Ian Robertson took over in 2003 and continued the treatment of pet animals.  Having worked in several practices in Australia, New Zealand and around England he was keen to put  down roots and continue to treat pet animals in the local vicinity.


Our Guiding Principals

  • We will always put the welfare of our  patients first but  recognise the importance of the relationship between pet  owner and their animals.
  • We willretain a positive attitude, be reliable, honest and have respect for you and compassion for your pets,our patients.
  • We will work with you to enable yo  to make informed decisions about the best treatment for your pets, understanding allpets and owners are individual.
  • To always be approachable to our clients and receptive to feedback.
  • To continually invest both time and resources into the develoment of both the practice and our staff.
  • To run our practice on a finacially  sound and ethical basis.